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Recruitment: Apply For NAFDAC Job Vacancy

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4 years ago

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Recruitment: Apply For NAFDAC Job Vacancy

We are a NAFDAC Certified healthy food processing company into production of 100% Natural nut butters without additives in the most delicious creamy flavors.

We also offer a wide range of Imported whole nuts, seeds, and dry fruits rich in Fibre, healthy fats, and plant protein that cater to consumers’ daily needs.

 

Recruitment: Apply For NAFDAC Job Vacancy

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ajah, Lagos

Job Brief

  • We are looking for a Customer-oriented Service Representative to act as a liaison between us and our customers.
  • Provide product / services information, handling enquiries and resolve any emerging problems that our customer might face with accuracy and efficiency.
  • Other duties for this role will include managing third party courier companies and day to day routine tasks execution.

Job Description

  • Manage large amounts of incoming inquiries via social media chats
  • Generate sales leads for follow ups
  • Identify customers needs and give accurate product recommendations
  • Take the extra mile to engage customers to achieve sales conversion
  • Build sustainable trust with customer by
  • providing accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and chat handling quotas
  • Handle customer complaints,and provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies

Requirements and Skills

  • Minimum of an OND in English, Mass Communication or Business related degrees
  • Must have 1-3 years Proven customer service experience or Strong phone contact handling skills and active listening
  • Familiarity with basic tools like Microsoft tools, Google dos and Sheets
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Working Hours:

  • Monday to Friday: 8-6 PM
  • Saturday: 8-2 PM

Application Closing Date
22nd August, 2022

How to Apply for Customer Service Representative Recruitment at a NAFDAC Certified Food Processing Company

Interested and qualified candidates should send a CV and Cover Letter to: bamyatnutsndseeds@gmail.com using “Customer Service Representative” as the subject of the email.

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